Cayena-Caracas, Caracas ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Avenida Don Eugenio Mendoza, Caracas, Venezuela, 1060

Cayena-Caracas, a 5-star hotel rated 9.7/10 on Booking.com, offers exquisite accommodations and personalized service in the upscale La Castellana neighborhood. Guests can enjoy access to a rooftop lap pool and a fine Italian restaurant, catering to luxury and comfort standards.

Rooms & Amenities

Cayena-Caracas showcases elegantly appointed guest rooms featuring a neo-classical décor, rich Pratesi bed linens, and mood lighting. The Castellana Suites offer private balconies with stunning views of El Ávila mountain, providing a peaceful retreat.

Dining & Leisure

Dining options include Sereno, known for its exquisite Italian menu that incorporates local ingredients, and The Green Monkey Bar, which serves European, Venezuelan, and Asian-inspired dishes. Guests enjoy complimentary pastries in the lobby throughout the day.

Business & Wellness

Cayena-Caracas provides modern business facilities including two boardrooms that accommodate up to 16 people, complete with direct access to a private dining area. The hotel’s gym features state-of-the-art machines and offers massage services.

Location & Accessibility

This Caracas hotel is conveniently located near Altamira and Chacao subway stations, providing easy access to the city. Nearby attractions include the Tolón Fashion Mall and Centro San Ignacio Shopping Centre, which host a variety of shops and dining options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Twin Room

Max:

2 persons

42 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Suite Garden View

Max:

2 persons

55 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Caracas 5.5 km

Airports

Simon Bolivar (CCS) 34.2 km

Underground

Altamira ❶700 m

Chacao800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast buffet was a highlight, featuring fresh pastries and made-to-order omelets that made my mornings special.” view full review

Cozy Atmosphere

“The room had a warm ambiance with tasteful decor and comfortable furnishings, making it a perfect retreat after a long day.” view full review

Relaxing Spa Retreat

“The spa services were very nice, with a calming atmosphere and skilled therapists that left me feeling rejuvenated.” view full review

Excellent Shower

“The shower had very nice water pressure and a rainfall feature that made for a refreshing and luxurious experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Bathroom telephone

Media

Direct dial telephone
AM/FM alarm clock

Location

Avenida Don Eugenio Mendoza, Caracas, Venezuela, 1060

Map view

Avenida Don Eugenio Mendoza, Caracas, Venezuela, 1060

City landmarks

Altamira

1.0 km

Park

Parque del Este

1.1 km

Square

Plaza El Indio Chacao

660 m

Av. Luis Roche Altamira

Plaza de Altamira

1.3 km

Avenidas Bolivar

Plaza O'Leary

960 m

Avenida Francisco de Miranda

PDVSA La Estancia

1.4 km

Subida Sabas Nieves

El Avila National Park

2.8 km

Mall

Centro San Ignacio

1.2 km

Avenida Francisco de Miranda

Edificio Humboldt

680 m

Gallery

Palacio de la Gobernacion

1.8 km

Avenida Principal de La Castellana

Plaza Isabel La Catolica

1.8 km

Av. Luis Roche

Centro Residencial Altamira Sur

1.0 km

Park

Generalisimo Francisco de Miranda

2.2 km

Octava Transversal con Avenida Avila Los Chorros

Centro de Arte Los Galpones

2.4 km

Shopping Area

Centro Comercial Galerias Los Naranjos

1.8 km

CaracasVenezuela

Boulevard of Sabana Grande

2.7 km

Avenida principal de Cano Amarillo Distrito Capital

Instituto de Patrimonio Cultural

1.8 km

Park

Suniland Park

2.2 km

Church

Iglesia Nuestra Senora de La Chiquinquira

2.6 km

Av. La Gran Av.

Plaza Venezuela

3.5 km

Square

Plaza Las Delicias

2.2 km

Shopping Area

C.C. Millennium Mall

2.2 km

Gallery

Galeria De Arte La Florida

2.3 km

Mall

Creaciones Ago Moda

2.5 km

Church

Iglesia de la Inmaculada Concepcion

2.6 km

Shopping Area

Centro Comercial El Recreo

2.8 km

Nearby

Market

Mercado Municipal de Chacao

460 m

Square

Plaza Francia

500 m

Avenida San Felipe La Castellana

Cerquone Projects

500 m

Ave San Juan Bosco

Templo Nacional Don Bosco

500 m

Restaurants

Pazzo

210 m

Calle Los Chaguaramos La Castellana

Lee Hamilton

210 m

Avenida San Felipe

Koi Sushi

270 m

Calle Los Chaguaramos con Av. Mohedano Urb La Castellana

El Leon

360 m

Avenida Blandin. Frente a la Redoma Isabel La Catolica. La Castellana.

Pizza Caracas

360 m

Av Blandin con Av Mohedano

Avila Tei

350 m

Restaurant

Tony Roma's

350 m

4TA Transversal

Reviews and Ratings

Feedback from previous guests about their experience.

92%

liked the hotel and would stay again

clean

friendly staff

pricey

high-tech

9.2/10

Perfect

Rooms

9.3

Location

9.4

Service

9.3

Dining

8.7

Robert

United States, June 2024

9.4/10

I had an incredible stay at this hotel! The rooms are huge and luxurious, making it a top-rated choice in all areas. The service is provided by a young but very well-trained team who goes above and beyond to please their guests. The superb location in the beautiful center of La Castellana allows you to appreciate the stunning Avila mountain views at their best. The dining experience is fantastic with a variety of delicious options, and the facilities are top-notch.

Rooms

10.0

The rooms are modern but elegant, and personal touches abound.

Service

9.0

The service staff is dedicated to pleasing the customer, ensuring a wonderful experience.

Location

10.0

I found the hotel's location in the beautiful neighborhood of La Castellana perfect for enjoying the beauty of the Avila mountain.

Dining

9.0

The buffet-style dining offers exceptional food options that cater to various tastes.

Facilities

9.0

The facilities provided were excellent, enhancing the overall experience of my stay.

Charles

United States, June 2024

9.2/10

I had a wonderful stay at the hotel, enjoying a fantastic view of Avila from my spacious, comfortable, and contemporary room. The bathrooms were well-equipped, making it a great experience overall.

Rooms

9.0

My room was spacious, comfortable, and contemporary, with a lovely view of Avila.

Service

10.0

The quality of service provided was exceptional without exception. The hotel staff went above and beyond to ensure my stay was perfect, even preparing the best Venezuelan dishes upon request.

Location

9.0

The hotel is located in the beautiful neighborhood in the center of La Castellana, allowing me to appreciate the Avila mountain at its best. It's truly a prime spot to stay.

Dining

9.0

The food served, whether buffet style or otherwise, was fantastic. The options provided were impressive, and I truly enjoyed the dining experience at the hotel.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything I needed for a comfortable and convenient stay. The amenities were modern and luxurious, enhancing my overall experience.

Jim

United States, May 2024

9.0/10

My stay at the hotel was truly amazing. The rooms were super nice, very clean, and modern, offering a spacious, comfortable, and contemporary feel. The service was top-notch, with lovely and helpful staff who were fairly young but very well trained. The location was perfect, allowing me to appreciate the Avila mountain at its best in the beautiful neighborhood of La Castellana. The dining experience was delightful, with a variety of food options to choose from. The facilities were great, enhancing my overall experience.

Rooms

9.0

The rooms are very comfortable and very high tech, with well-equipped bathrooms.

Service

9.0

The staff was lovely and helpful, providing exceptional service throughout my stay.

Location

10.0

The hotel's location in La Castellana on the beautiful iconic El Avila mountain is superb, letting me truly appreciate the surroundings.

Dining

8.0

The dining experience was great with delicious food options, including local Nagasaki rice.

Facilities

9.0

The facilities at the hotel were fantastic, offering everything needed for a comfortable stay.

Paul

United States, April 2024

9.2/10

I absolutely loved my stay at Cayena. The rooms are not only really beautiful, but they are also perfectly clean and well-decorated. The hotel exudes a modern yet elegant atmosphere, and every room is filled with personal touches that make it feel extra special. The comfort level is top-notch, and the high-tech amenities just added to the luxury of the experience. While the price is on the higher side, the value for money is definitely worth it!

Rooms

10.0

I was amazed by how beautiful and comfortable the rooms were. They exceeded my expectations in terms of cleanliness and modern design.

Service

9.0

The service at Cayena was exceptional. The staff went above and beyond to ensure my needs were met, and their warm and helpful attitude made my stay even more enjoyable.

Location

9.0

Cayena is situated in a very beautiful neighborhood in the center of La Castellana, allowing me to fully appreciate the charm of the area. The iconic El Avila mountain view added to the unforgettable experience.

Dining

9.0

The dining experience at the hotel was fantastic. The buffet-style meals offered a wide variety of delicious options that satisfied my taste buds. The regional jams were a delightful touch to every meal.

Facilities

9.0

The hotel facilities were impressive and well-maintained. From the inviting pool area to the modern amenities, Cayena truly exceeded my expectations.

clean

pricey

Lauren

United States, March 2024

9.6/10

I had a wonderful time at this hotel. The rooms were modern yet elegant, and personal touches made my stay truly special. The service was impeccable, with friendly staff always ready to assist. The location in La Castellana was stunning, allowing me to appreciate the Avila mountain. The dining experience was delightful, with a variety of tasty options. The facilities were top-notch, exceeding my expectations.

Rooms

10.0

The rooms were modern but elegant, with personal touches abound on the upper floors. Top rated and with all the facilities expected of the best hotels.

Service

10.0

The service was friendly and always smiling, in pure perfection. They even prepared the best Venezuelan dishes upon request.

Location

9.0

The hotel is located in a very beautiful neighborhood in the center of La Castellana, offering a picturesque view of the Avila mountain.

Dining

9.0

The dining experience was buffet style, offering a great selection of food options that varied from one stay to the other.

Facilities

10.0

The facilities were exceptional, providing all the amenities one could wish for during their stay.

Paula

United States, November 2023

9.0/10

My stay at the hotel was truly delightful. The rooms are a perfect blend of modern elegance and comfort, with personal touches that make you feel right at home. The private terrace and stunning black and white all-marble bathrooms added a touch of luxury to my stay. The service was top-notch, with friendly staff always ready to assist and even preparing the most delicious Venezuelan dishes. The location in the beautiful neighborhood of La Castellana allowed me to admire the beauty of the Avila mountain, making my stay even more special. The dining experience was a highlight, with a buffet style offering a variety of delicious options. The facilities were impeccable, enhancing my overall experience at the hotel.

Rooms

9.0

The rooms are modern but elegant, spacious, comfortable, and contemporary, with private terrace and wonderful black and white all-marble bathrooms.

Service

9.0

The service was fantastic, with friendly staff always smiling and going above and beyond to cater to my needs.

Location

10.0

The hotel is located in a very beautiful neighborhood in the center of La Castellana, offering a stunning view of the Avila mountain.

Dining

8.0

The dining experience was superb, with a buffet style offering delicious food and a variety of options to choose from.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything I needed for a comfortable and enjoyable stay.

Matthew

United States, June 2023

8.8/10

I absolutely loved my stay at this hotel! The rooms were huge and luxurious, especially on the upper floors. Each room comes with a private terrace and stunning black and white all-marble bathrooms. The service was impeccable, with a fairly young but incredibly well-trained staff who catered to my every need. The location in the beautiful neighborhood of La Castellana allowed me to fully appreciate the breathtaking views of the Avila mountain. The dining options were diverse and delicious, providing a buffet-style experience that left me satisfied. The facilities were top-notch, offering everything I needed for a truly luxurious stay.

Rooms

9.0

The rooms were spacious and luxurious, perfect for a relaxing stay.

Service

9.0

The service was superb, with a well-trained staff who made my stay truly special.

Location

9.0

The hotel is situated in the heart of La Castellana, allowing me to enjoy the beauty of the surroundings to the fullest.

Dining

8.0

The dining experience exceeded my expectations with a variety of delicious options that satisfied my palate.

Facilities

9.0

The facilities were excellent, providing all the amenities one would need for a comfortable and luxurious stay.

Travis

United States, June 2023

9.4/10

I had an amazing stay at this hotel! The rooms were very comfortable and high-tech, equipped with beautiful, clean, and well-decorated bathrooms. The service was top-notch, with lovely and helpful staff who were always there to assist me and even stored and delivered my items personally. The location is superb, allowing me to appreciate the iconic El Avila mountain at its best in the beautiful neighborhood of La Castellana. The dining experience offered fantastic food options, and the facilities were outstanding.

Rooms

9.0

The rooms are very comfortable and very high-tech, with well-equipped bathrooms. They are really beautiful, clean, and well-decorated.

Service

9.0

The service was outstanding, with lovely and helpful staff who were attentive to all my needs. They even prepared the best Venezuelan dishes for me!

Location

10.0

The hotel is located in the very beautiful neighborhood in the center of La Castellana, offering a perfect view of the iconic El Avila mountain. It's a must-stay if you're in Caracas!

Dining

9.0

The dining experience was excellent with buffet-style meals and a variety of delicious options. From one stay to the other, the food exceeded my expectations.

Facilities

10.0

The facilities at the hotel were top-rated, providing everything I needed for a comfortable and enjoyable stay.

Jeremiah

United States, June 2023

9.2/10

My stay at the hotel was superb. The rooms were lovely and had a great view, very comfortable with well-equipped bathrooms. The service was exceptional, with staff doing their job in pure perfection and offering great amenities. The location let me appreciate the Avila mountain at its best, in a beautiful neighborhood in the center of La Castellana. The dining experience was delightful, offering a variety of delicious options. Overall, a perfect stay with a few minor downsides.

Rooms

9.0

The rooms were lovely and had a great view, comfortable, and well-equipped.

Service

10.0

The service exceeded my expectations, with staff going above and beyond to make my stay memorable.

Location

9.0

The hotel's location in La Castellana was prime, allowing me to appreciate the Avila mountain and enjoy the beauty of the neighborhood.

Dining

9.0

The dining experience was fantastic, offering a variety of delicious Venezuelan dishes.